Terms & Conditions
A clear overview of how custom card orders, design approval, production and payments work at Butterfly Card Studio.
These terms are intentionally simple and customer-friendly. They should be reviewed by a qualified professional if you need formal legal wording for a specific country or business structure.
Custom card orders
Butterfly Card Studio creates custom butterfly business cards based on your business details, logo, brand colours, style direction, services, QR code destination and order notes. Because each order is personalised, production begins only after the design process and approval steps.
Design approval
After checkout, our design team contacts you to confirm details and prepare your design preview. Nothing goes to print without your approval. You are responsible for checking spelling, contact details, QR codes, links, addresses, service names and all other content before approval.
Payment
Payment is processed through Stripe. Your order is treated as placed after successful checkout. If payment fails, expires or is cancelled, production will not begin.
Changes and revisions
Each package includes the design support and revision level shown on the pricing page. Revision requests should be sent before final approval. Changes requested after approval or print preparation may require extra time or additional costs.
Refunds and cancellations
If you need to cancel, contact us as soon as possible. Because these are custom printed products, refunds may not be available once design work, print preparation or production has started. If there is an issue with your order, we will review it fairly and work with you toward a practical solution.
Contact
For order questions, email hello@butterflycardstudio.com or message us on WhatsApp.